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Association Policies 

File Description File Size
Complaints Handling Procedure PDF icon 341KB
Complaints Policy PDF icon 341KB
Estate management policy PDF icon 453KB
Membership policy and procedures PDF icon 166KB
Staff Code of Conduct PDF icon 254KB
Adaptations Policy PDF icon 84KB
Allocations Policy PDF icon 866KB
Anti Social Behaviour Policy PDF icon 191KB
Arrears Management Policy PDF icon 86KB
Asbestos management policy PDF icon 594KB
Asset Management Policy including stock condition information PDF icon 87KB
Customer Care Policy PDF icon 84KB
Damp Mould and Condensation Policy PDF icon 531KB
Electrical safety policy PDF icon 380KB
Entitlements and Benefits Policy PDF icon 357KB
Equality and diveristy policy PDF icon 145KB
Fire in common areas policy PDF icon 419KB
Gas safety policy PDF icon 385KB
Health and Safety Policy and Procedures PDF icon 85KB
Legionnaires Inspection Prevention Policy PDF icon 86KB
Lift safety policy PDF icon 404KB
Procurement Policy PDF icon 85KB
Rent Setting Policy PDF icon 85KB
Repair Maintenance Policy PDF icon 687KB
Risk Management Policy PDF icon 85KB
Standing Orders 2023 PDF icon 309KB
Sustainability Policy PDF icon 85KB
Tenant Engagement Policy PDF icon 85KB
Tenant Participation Strategy PDF icon 920KB
Tenant Sustainment Policy PDF icon 85KB
Water Hygiene Man policy PDF icon 652KB
Water Hygiene Man policy PDF icon 652KB
Whistleblowing PDF icon 113KB

Newsletters

File Description File Size
Spring 2025 PDF icon 4MB
Winter 2024 PDF icon 3MB
Autumn 2024 PDF icon 973KB
Summer 2024 PDF icon 6MB
Spring 2024 PDF icon 6MB
Winter 2023 PDF icon 1016KB
Autumn 2023 PDF icon 1021KB
Summer 2023 PDF icon 724KB
Spring 2023 PDF icon 624KB

Information Policies 

File Description File Size
Data Protection Policy PDF icon 698KB
EI (S) R Policy PDF icon 797KB
Data Retention Policy PDF icon 720KB
FOI Policy PDF icon 698KB
CCTV Policy PDF icon 690KB
MPS GTI Mapping PDF icon 69KB

Operational Policies

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Governance Policies

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Performance

File Description File Size
ARC 2023 PDF icon 2MB

Annual Reports

File Description File Size
AnnualReport24 PDF icon 3MB
Annual Report 2023 PDF icon 3MB

Other Useful Documents 

File Description File Size
Staff Chart PDF icon 197KB
BHA Management Structure 2025 PDF icon 40KB
MC Register of interests 2024 25 PDF icon 16KB
Role and Terms of reference Manangement Committee 2023 PDF icon 485KB
Management Committee Office Bearer roles PDF icon 139KB
Final Audited accounts 2023/2024 PDF icon 2MB
ACCOUNTS 223 2023 REDACTED PDF icon 3MB
Cyber essentials certificate 2024 PDF icon 681KB
Grading Guidelines PDF icon 380KB
Staff Conditions of Service PDF icon 259KB
Scottish Housing Regulator - How We Regulate - A Guide for Tenants and Service Users PDF icon 409KB
Rules adopted at AGM 28 06 2022 PDF icon 328KB
Written Statement of Service PDF icon 155KB
Joint Statement on Fair Work First PDF icon 97KB
24 06 2025 Management Committee Minutes Public Minute PDF icon 786KB

Minutes

File Description File Size
30 09 2025 Management Committee Minutes Public Minute PDF icon 134KB
23 09 2025 Management Committee Minutes Public Minute PDF icon 177KB
26 08 2025 Management Committee Minutes Public Minute PDF icon 673KB
24 06 2025 Management Committee Minutes Public Minute PDF icon 786KB
29 04 2025 Managment Committee Minutes PDF icon 648KB
25 03 2025 Management Committee Minutes PDF icon 645KB
11 03 2025 Management Committee Minutes PDF icon 655KB
25 02 2025 Management Committee Minutes PDF icon 665KB
26 11 2024 Management Committee Minutes PDF icon 280KB
29 10 2024 Management Committee Minutes PDF icon 295KB
24 09 2024 Management Committee Minutes PDF icon 317KB
27 08 2024 Management Committee Minutes PDF icon 329KB
25 06 2024 Management Committee Minutes PDF icon 406KB
28 05 2024 Management Committee Minutes PDF icon 426KB
30 04 2024 Management Committee Minutes PDF icon 434KB
26032024 Management Committee Minutes PDF icon 485KB
27 02 24 Management Committee Minutes PDF icon 242KB
30 01 24 Management Committee Minutes PDF icon 244KB
12 12 2023 Management Commitee Papers PDF icon 400KB
07 11 2023 Management Committee minutes PDF icon 239KB

Annual Assurance Statements

File Description File Size
2025 Annual Assurance Statement (unsigned) PDF icon 476KB
2024 Annual Assurance Statement PDF icon 58KB
2023 Annual Assurance Statement PDF icon 27KB