Frequently Asked Questions
How do I apply for a house?
Ask for an application form from the our office in person, by telephone or by email:firstname.lastname@example.org
How will my application be dealt with?
An allocation policy and a points system are used to work out who has priority. We look at things like overcrowding, homelessness and medical needs. You can ask for a copy of the full Allocation Policy.
What position will I be on the housing list?
It depends on your circumstances and the circumstances of the other people applying for a house. You do not start at the bottom of the list. Your position will be determined by your circumstances when you apply. But, remember, just as you can join the list and go above those already on it, other applicants can join the list after you and be placed at a higher level than you.
When will I get a house?
It depends on your position on the housing list; on what you want; on what you need and on how often houses become available to let. Please note that the majority of our housing stock (87%) is tenement. We have very few houses and they rasrely become available to let. We have very few large houses, suitable for large families.
What checks will be made?
We will check the information you give us to make sue that it is accurate. A Housing Services Officer will also visit to make sure that information provided is true and complete before an offer would be made. We want to understand what type of house you need and want and we will answer any questions you have about Blochairn. We can talk about what the Association provides as a landlord and what is expected of you as a tenant.
What happens if I am made an offer?
You will be invited to have a look at the house. If you decide to accept it you will sign a Tenancy Agreement. If you don’t want it we will note the reason why so that we don’t offer the same type of house again.
What if I am unhappy with the way that my application is dealt with?
We try to operate a system that is consistent and fair. But applicants are sometimes unhappy with a decision and want to appeal. If you are unhappy with a decision you should talk to our Housing Services Officer, Angela MacDonald, who will tell you about the appeals process and you can get a copy of the Complaints Procedure. You can get advice from, for example, a solicitor or the Citizens’ Advice Bureau. You can also contact the Scottish Public Services Ombudsman.
Can I become a member of the Association?
Tenants are encouraged to become members but you do not have to be a member of the Association before you are offered a house.