Ways to Pay Your Rent
Pay by Direct Debit
Direct Debit is the easiest and most convenient way to pay your rent. Once set up your future rent payments are automatically paid.
Pay anytime – 24 hours a day, 7 days a week
• online on the Allpay website, please follow this link - www.allpayments.net
• by downloading the ‘ALLPAY’ App
• over the phone to ALLPAY by phoning 0844 557 8321
Pay at a Pay Point Outlet
Pay over the counter by cash or debit card at one of 29,000 Pay Point outlets including shops, newsagents or garages all over Glasgow and the UK. For outlet locations please visit PayPoint website.
Post Office
Pay over the counter by cash or debit card at one of over 11,000 Post Offices. For branch locations please visit Post Office website.
Universal Credit
Universal Credit is a payment to help with your living costs. It’s paid monthly or twice a month for some people.
You may be able to get it if you’re on a low income or out of work.
You need to apply for Universal Credit online at https://www.gov.uk/universal-credit/how-to-claim
You have to apply as a couple if you and your partner live together. You do not need to be married.
You might also need to phone the Universal Credit helpline to book an interview with a work coach. You’ll be told if you need to do this after you apply.
If you already get benefits Universal Credit will replace the following benefits:
• Child Tax Credit
• Housing Benefit
• Income Support
• income-based Jobseeker’s Allowance (JSA)
• income-related Employment and Support Allowance (ESA)
• Working Tax Credit
If you currently receive any of these benefits, you cannot claim Universal Credit at the same time.
You cannot claim Universal Credit if you either:
• get the severe disability premium, or are entitled to it
• got or were entitled to the severe disability premium in the last month, and you’re still eligible for it
If you have a change of circumstances that affects the severe disability premium or your other benefits, report it and you’ll be told what to do next.
Housing Benefit
If you already receive housing benefit you should advise the Housing Benefit Office if there is a change in your circumstances, for example, if you move house. You can do this
• In Person: Appointment only service on 0141 287 5050
• Online: www.glasgow.gov.uk/ben
Independent Support
Independent Support Workers operating from our office can advise you on welfare benefit and money matter and can help you to apply online. Phone our office for an appointment.