Skip to Main Content

Return to Noticeboard Stories

Coronavirus - latest

UPDATE 27 March 2020

Coronavirus – Covid-19


We have detailed below the latest information on how we are managing Covid 19.    



·         The office reception is closed. Staff are working, communicating by telephone and email. Only essential home visits will be carried out

·         We rely on you to tell us if anyone in your household is showing symptoms or suffering from the effects of the virus. We will record your isolation and when the isolation will end. Whilst you are in isolation we will not send staff or tradesmen to your house

·         If you want to post documents for us, the letterbox is at back door (car park area)   


Support Services

·         Patrick Hannon (Welfare Benefits Advisor) and Maureen McGowan (Financial Capability Officer) are working but will communicate by telephone and email from the GEMAP office

·         Geraldine Burgess (Tenancy Support Officer) is working from the Hub on Roystonhill



·         If your income is affected you should contact DWP. You can apply for Universal Credit on line at If your income is affected and you receive Housing Benefit let us know. You can phone us or email

·         If rent arrears are due to the Coronavirus affecting your income we will agree a reasonable plan with you when the situation is back to normal. But speak to us now if you are affected


Glasgow City Council Bulk Uplift & Refuse Collection

·         Bulk Uplift is suspended. Do not put bulk items out until the Council reinstates its service. Keep your items in your home if you can. Otherwise put them neatly at the bin store. Check regularly to make sure your items are not causing any problems for your neighbours

·         If you have already put bulk items on the pavement please remove them back to your house or put them neatly at the bin store

·         The collection of other refuse will continue as normal at the moment


Repairs and Maintenance

·         Our contractors will deal with emergency jobs only. Non-emergency repairs are suspended

·         If a contractor comes to your home please respect the fact that he or she must exercise ‘social distancing’ and may wear protective clothing and need to be 2 metres from anyone in the house


Scottish Government

·         Please follow the guidance and advice issued by the Scottish Government. You can also check the NHS Inform web site at

ü  The toddlers’ play area at Blochairn Place is now closed

ü  only your household should be in your house

ü  do not gather in groups of more than two people

ü  Police in Scotland are advising people just now but will move to act soon, possibly with fines, as is happening in England. If you have concerns please call Police on 101


Web Site & Facebook Page

·         Please check our web site ( and Facebook page ( regularly for information updates


Royston Community Resilience

·         Blochairn, Copperworks and Spire View, have met with other organisations and will put something in place from next week to support vulnerable residents and families

·         Food parcels and, possibly, hot food will be delivered by volunteers. Prescriptions will be collected

·         Royston is resilient, with great community spirit. Residents will rally round and support family, friends and neighbours. Several residents have already volunteered. If you need help or want to know more please contact your housing association


If you have any questions, please give us a call or send us an email to


Meantime, thank you for your co-operation at this difficult time.

People advised to limit social contact

Published: 16 Mar 2020 18:08

Those most at risk strongly advised to reduce unnecessary contact.

To slow the spread of COVID-19 (coronavirus) the general public are being asked to stay at home as much as possible and avoid unnecessary social contact.

People over 70 and those who have high risk and underlying health conditions are being strongly advised to stay at home as much as possible and significantly reduce unnecessary social contact.

The advice is that people should:

  • minimise social contact by avoiding crowded areas and large gatherings, including religious congregations and smaller gatherings such as restaurants, pubs, bars, clubs, cinemas and gyms
  • avoid using public transport as much as possible
  • work from home when possible
  • follow the latest health and travel advice, and follow basic hygiene precautions, such as washing hands frequently, not touching their face and covering their nose and mouth with a tissue when coughing or sneezing

People showing symptoms suggestive of coronavirus should stay at home for seven days and only contact NHS 111 or their local GP if their symptoms worsen during that period.

Members of a household where someone has suspected symptoms should stay at home for 14 days.

This package of necessary measures comes into force with immediate effect.

Schools will remain open for the time being, however this decision will be consistently monitored and reviewed depending on the spread of the infection. Those who cannot work from home should continue to go to work unless advised by their employer or if they display symptoms.

These measures will be kept under constant review as we try to slow down the spread of the infection.

The First Minister said:

“Life as we know it will change in the coming weeks and months, but our goal is to protect lives.

“We are facing an unprecedented situation that will require major societal change if we are to protect people, especially those most at risk and our NHS.

“The package of measures we are announcing today is based on scientific and clinical advice. While it will cause some disruption and be difficult for us all, it will help us to prepare for the virus and to protect ourselves and each other in the long run.

“We need your help to slow the spread of the infection. That is why we are advising everyone in Scotland to restrict their social contact and to stay at home as much as possible. We are strongly advising those who are over 70 or have an underlying health condition to stay at home.

“People have a vital role to play in helping us contain this infection and I urge everyone in Scotland to follow the latest health and travel advice, and follow basic hygiene precautions, such as washing hands frequently, not touching their face and covering their nose and mouth with a tissue when coughing or sneezing.

“This has not been an easy decision but it is vital if we are to stop the spread of the infection.”

File Description File Size
2020 03 06 COVID 19 Guidance for non healthcare settings PDF icon 276KB
2020 03 03 Coronavirus Four nations Action Plan PDF icon 589KB
Poster Affected Countries List V2 PDF icon 181KB
Poster Building Entrance PDF icon 2MB
Poster General Public Information V2 PDF icon 197KB

coronavirus video image